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The ground rules

Delete your account

Delete your account, understand what remains, and get help with your data.

Effective 17 October 2026

Privacy policyTerms of service

On this page

  1. In the app
  2. By email
  3. What is deleted
  4. What is kept

In the app

Open Snitch Please, go to Settings, and tap Delete Account. Confirm, and the account and linked database records are deleted when the request succeeds. You do not need to contact us.

By email

If you cannot open the app, email hdtdamsara@gmail.com from the address you signed in with and ask for your account to be deleted. We delete it within 7 days and reply when it is done.

What is deleted

Your account (name, email address, avatar, sign-in links to Apple, Google or Discord), the sessions you hosted, the player names and personalisation you entered, feedback reports, linked usage and generation logs, purchase webhook records, administrative records, and any active pass. Passes are not refunded by deletion; refunds go through the App Store or Google Play.

What is kept

Service-wide cost totals without account or session identifiers remain. Feedback screenshots are removed by a separate daily cleanup; failures are retried. Guest play is separate from your signed-in account. Provider records, hosting logs, backups and exported support copies are not erased by the database deletion. See the Privacy Policy for details. Account deletion does not cancel an App Store or Google Play subscription; manage subscriptions in your store settings.

Questions about the ground rules?

hdtdamsara@gmail.com

Made and operated by Damsara Perera.